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The boots I wore daily for 4 years look like new (full resoling)

I sent in my favourite pair of tan leather ankle boots to be completely resoled, as the sole was just falling apart (coming apart from the shoe). I went with Original Cobblers solely on the strength of the reviews here on the website. I first emailed pictures of my boots in their sorry state, and got a very quick reply with a quote. My boots came back six weeks later, which wasn't a problem and there was excellent communication with Original Cobblers throughout, esp. regarding the time the repairs would take.

Agnes b ballet shoes

I asked a national high street chain to fit new heels to my ballet shoes.  The repair went horribly wrong as you can see.

I found Original Cobblers on the internet and after several email exchanges Martin asked to see the shoes.  As I live within an hour of Original Cobblers I drove to their shop - they also offer a postal service.  They assured me they could restore my shoes. The shoes were ready to collect within 24 hours: a new ballet heel had been put on and the block heels repainted all at a fair price. I can wear my shoes again.

RM Williams complete makeover

Original Cobblers did a superb job!

After 20 years of frequent wear, my RM Gardener boots were in for a complete makeover: after several heel replacements here in Germany, new elastic gussets, heel liners, insulated soles and heels and heel pads were desperately needed. My internet research led me to Original Cobblers where I mailed my RMs. All my inquiries were always promptly answered and when my RMs arrived back here in Germany, they were actually far better than they had ever been.

Poor service

I would not recommend this company. My boots have taken over twice as long as stated to return despite an express service. They have now gone missing through their delivery company dpd, despite being signed for by someone else, somewhere else. Several nights and many hours wasted trying to get through to dpd. Completely impossible. I have also sent several emails to original cobblers about this as they sent them through dpd, and no response at all of any nature. Very poor customer care and service. 

Ariat half chaps

I thoroughly recommend Original Cobblers.Nothing is too much trouble and they let you know what needs doing and costs. I sent them a pair of Ariat half chaps two other people wouldn’t even touch.In real desperation I contacted Original Cobblers and what great find! It turned out all that was wrong with the chaps was the fact that the zip hadn’t been fitted correctly when new. I was so impressed by their customer service that I sent them a second pair this time to been made wider and again brilliant workmanship you wouldn’t know they had been altered.Thanks again to Original Cobblers