Shoe Repairs for the Trade
Premium After-Sales & Repair Solutions for Trade Customers
Are you a retailer—whether a prominent national chain or a local market stall—looking to enhance your customer service and streamline returns? Since our establishment in South East London nearly 30 years ago, we’ve been the trusted partner for trade clients seeking superior footwear repairs, efficient logistics, and expert resolution of customer issues.
Why Partner with Us?
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Trade-only Discounts
Access preferential pricing on all repair services. -
30-Day Credit Terms & VAT Receipts
Enjoy flexible, transparent billing that fits seamlessly with your accounts. -
Free Collection & Delivery
We collect and return items across North London, within the M25, and down to the South Coast—at no additional cost. -
Freepost Service Nationwide
For customers outside London, benefit from a freepost label with courier return for ease and reliability. -
Dedicated Trade Support
From a single, dedicated point of contact to tailored advice on handling customer returns and defects—we’ve got you covered. -
Outstanding Quality & Craftsmanship
Our team excels at restoring footwear to its original condition—whether that means re-soling, re-heeling, adjusting trims, re-stitching, or removing logos—often providing a cost-effective alternative to sending items back to the manufacturer.
Proven Industry Partnerships
We’ve earned the trust of a wide variety of clients, from national institutions to bespoke manufacturers:
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London Fire Brigade
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Metropolitan Police
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UK Armed Forces
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Hospitals & Riding Schools
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Local Retailers & Bespoke Shoemakers
Effortless Billing & Robust Capacity
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Pay via BACS, cash on delivery, or monthly invoicing—whatever suits your workflow.
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Our extensively equipped factory in London easily handles orders of any size, ensuring speedy, reliable turnaround times.
Build Customer Loyalty—Enhance Your After-Sales
Customers are likelier to invest in premium or bespoke footwear when they know it can be serviced directly through the retailer, with confidence in longevity and reliability. Let us help you deliver that peace of mind through consistently excellent repair service.
References and testimonials regarding our turnaround times and craftsmanship are available upon request.
Get Started
For trade collection requests or to discuss how we can support your after-sales operations, contact us at:
Phone: 020 8300 1960
Email: info@shoe-repairs.co.uk
Alternatively, download our trade order form and pre-paid return label to get started right away.
Request your free, no-obligation quotation today—and let us help you exceed your customers’ expectations.

